Refund Policy

Returns & Refunds

We strive to make fine quality handmade products that you will enjoy using. However, if for some reason you feel the need to exchange or return your order please carefully read the policies listed below.

Returns

Eligibility for exchange or return

For an order to be eligible for exchange or return it must meet all of the following requirements:

~ Exchange or return request must be made within 3 days of receipt of the order.

~ Exchange or return items should be unused and in original condition

~ Exchange or return items should have their tags intact & be properly packaged, so as to prevent damage during shipping. If the product is damaged due to the packaging we will be unable to process your exchange or refund.

~ Exchange or return items within India should reach us within 10 days from date of receipt.

~ Exchange or return items from overseas should reach us within 15 days from date of receipt.

~ For overseas returns please state clearly in the courier declaration ‘returned goods of no commercial value’. This will ensure we are not charged duties for return packages.

~ We reserve the right to not accept exchange or return items that do not reach us within the given time. 

~ The cost of shipping for exchange or return items will need be borne by the customer.

Custom order returns

Custom orders and special size products cannot be exchanged or returned unless the product is faulty.

Sale item returns

Sale items cannot be exchanged or returned.

Address for returns

Please send exchanges or returns to the following address:

Tabi

Cactus Fashions

A-14, DLF Industrial Area Phase - 1,

Faridabad

Haryana – 121003

Phone +91 9319750031

Refund policy

Once we have received and inspected your return, we will notify you of the approval or rejection of your refund. If it is approved, your refund will be initiated within 7 working days of receiving the return.

Shipping charges, if applied will not be eligible for refund.